Check in from 3pm Check out by 10am
Minimum age is 18. Unfortunately, children are not allowed.
We welcome well behaved dogs for an additional £20 cost.
Yes, of course. High quality fluffy robes, towels, and slippers are included.
Yes, the carpark is directly across from the huts where you can park free of charge.
Travel towards Drymen and then take the turning towards Balmaha, follow the road until you get to the village of Milton of Buchanan. The carpark is located beside Buchanan Memorial Hall on the left hand side. Directly across the road from the carpark is the entrance gate to The Mar Huts.
Yes, we love making your stay extra special. Make sure to send us a request and tell us what the occasion is when booking.
Yes, there are lovely places nearby. We've created a list of restaurants we recommend which you will find in the welcome booklet in your hut. The closest restaurants are only a five minute drive from the huts. The Clachan Inn, in Drymen and Oak Tree Inn, in Balmaha are our favourites and both offer a takeaway service. Due to the remote location, deliveries are not available in the area.
Yes, however we recommend booking directly through our website for our best prices.
We supply a welcome hamper with your stay which includes breakfast items and snacks. Our local Spar shop in Drymen is open until 10pm each day for additonal essentials.
Yes, cooking facilities are available in the huts – halogen hob, no oven.
Sorry, but we don’t allow BBQ's due to National Park restrictions.
Yes, each hut has it's own ensuite toilet and shower.
Yes, each hut has a fridge and a Smeg kettle. There is also a Nespresso coffee machine.
Yes, prosecco glasses are provided in the huts.
Yes, coffee cups, plates and cutlery are provided in the huts.
Yes, we provide luxury shampoo, shower gel and hand soap by The Scottish Fine Soaps Company.
We offer contactless check in. Your confirmation email will include the code to access your keybox to acesss the hut.
Directions can be found on the location page on our website.
Local taxi services are available; Dacs Taxis in Drymen 07868534494, Drymen Taxi Services 01360660077. A local bus service 309 frequently runs from Balmaha to Drymen.
Terms and Conditions Booking & Payment Bookings are subject to availability. Please see booking calendars for the latest availability. You must be at least 18 years of age before we can accept a booking from you. At least one of the arriving party must be 18+ years old. Accepted methods of payment include credit card and debit card. All Prices are inclusive of UK VAT at 20% as standard and are subject to alteration in line with changes to the VAT rate. We use Glampmanager as our booking platform and Stripe as the payment processor. Any payments made must comply with The Mar huts’, Glampmanager’s & Stripe’s Ts & Cs. We reserve the right to cancel any booking which we believe is in breach of our terms and conditions or has been made fraudulently. The property let is to be used only for the purposes of a holiday let. The booking agreement confers a right to occupy the accommodation for the agreed period only. Once a booking has been confirmed, a contract has been entered into. The person whose name appears on the booking form agrees to take full responsibility for ensuring that all the following conditions of let are adhered to by all members of the arriving party. Travel Insurance We consider adequate travel insurance to be essential. It is a condition of your contract with us that you should take out insurance to cover you in the event of a change of circumstances, travel disruption, illness, personal injury or death before or during the course of your holiday and for cancellation of it. Please read your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is suitable and adequate for your particular needs. As per terms 3 and 7, we will be unable to refund you for cancellations of bookings, or amendments to bookings within 14 days of the booking start date. We do not check insurance policies. Cancellation Should you wish to cancel your reservation please notify us as soon as possible in writing at bookings@themarhuts.co.uk From the point of booking, you have a 24-hour cooling off period to amend or cancel your booking for a full refund. Beyond that point, we require notice by 4pm, 14 days prior to your date of arrival. In the case of cancellation within 14 days of your date of arrival, the booking and any optional extras will be non-refundable. This is to protect the business against last-minute cancellations of date(s) previously reserved for a period of time, which will then have a low chance of rebooking. If you are within 14 days of your arrival date, as a gesture of goodwill and at your request, we will make available the date(s) of your booking and make reasonable efforts to rebook it, If, and only if the date(s) then rebook, you may cancel your booking for credit, less any costs already incurred for the stay (including but not limited to stock, materials or additional extras ordered, and/or housekeeping staff scheduled), less any value lost due to a reduction in price and less any costs incurred during the promotion. This credit may then go towards the rescheduling of your stay for alternative date(s), subject to availability. A refund is not possible in this instance. Once a booking is cancelled the rates may change. You are unable to rebook any dates previously cancelled by you. If you fail to arrive at The Mar Huts to fulfil your booked accommodation, then you are liable for the full cost of the booking and will be charged. Accommodation Your accommodation will be available from 3pm on the start date of your booking (subject to unavoidable delays) and departure is no later than 10am on the final date of your booking. You will receive your hut entry details via email prior to arrival. Guest Party Size Each hut sleeps up to a maximum of two adults or one adult and one child. We cannot accept bookings that exceed these limits. These limits are the absolute maximum numbers of people in each cabin at any time, day or night, and are for fire safety and insurance reasons. Any booking found to breach this policy will be cancelled without notice and may not receive a refund. Check In & Check Out Days and Minimum Stays Check-in and check-out days are 7-days a week (excluding unavailable dates during certain holidays). A 2-night minimum stay applies to all huts. Special minimum night stays may apply during some key calendar events and throughout the festive period. Please check availability calendars for this information. Check-in time is 3pm on your day of arrival and Check-out time is 10am on your day of departure. Failure to vacate by this time may incur a minimum penalty charge of £50. Please contact bookings@themarhuts.co.uk you have particular requirements that are not met with this availability. Changes Made by You If you wish to change the dates of your holiday or your choice of property after confirmation has been issued, these changes are subject to availability, cannot be guaranteed, and may be at a higher rate. Should you wish to amend your reservation please notify us as soon as possible in writing at bookings@themarhuts.co.uk Unfortunately, we are unable to move booking dates or properties within 7 days of your arrival date. Any bookings made with promotional deals, discounts or through third-party platforms cannot be changed. Once a booking’s dates have been amended, the original dates’ rates may change. You are unable to rebook any original dates from a rescheduled booking. Changes Made by Us Occasionally, we have to make changes to bookings. Whilst we endeavour to avoid making major changes, we reserve the right to do so in exceptional circumstances. This might include offering you one of the following: – Change to accommodation – If the accommodation that you booked becomes unavailable due to unforeseen circumstances, we will in the first instance, endeavour to move your accommodation at no extra charge to you. – Changes in date – If the date of the booking becomes unavailable due to unforeseen circumstances, we will endeavour to offer you alternative holiday dates. Group Bookings We do not accept large group bookings such as ‘stag do’, ‘hen do’, groups of friends, or similar guest parties. A booking of 2 huts or more is considered a large group booking, and we unfortunately cannot accept this. This is to protect the relaxing experience of other guests on-site. A group of guests who know each other or who travel together will be considered as making a group booking even if they have made separate bookings. We reserve the right to cancel any booking(s) that are known or suspected to be a large group booking, by the definitions above. The standard Cancellation Policy applies and will determine whether a refund is issued in this scenario. General Booking Conditions The tariff agreed between The Mar Huts and the lead booker is applicable for the duration of the stay. You agree not to sub-let or re-assign the property to another person or persons without Jack’s Alt-Stays’ permission in writing. Guest Confirmation Requirements – We require your Debit/Credit Card number as security for your reservation. Visa & Mastercard are accepted. We reserve the right to cancel any booking which has been incorrectly priced on our system. We will endeavour to notify the guest of any such error at the earliest opportunity via email or telephone. We will not accept liability for any additional costs incurred by the guest as a result of any such error. We reserve the right and you hereby authorise us to charge your credit or debit card for any damage incurred to your hut or on-site during your stay (including without limitation specialist cleaning) or for any items that are missing or broken when you leave. All images contained within our website and online booking system are for illustrative purposes only. Children Children remain the responsibility of their parents or guardians at all times in the accommodation, on the site grounds and during any activities. Please ensure your children are supervised at all times and make sure you always know where your children are. There are risks identified around and within the site and huts, such as the risk of slip, trip, fall, hazardous substances, water (including drowning), vehicles, electricity, fire, and animals. Parents or guardians are responsible for their child(ren)’s safety. Behaviour & Noise The property should be solely used as self-catering accommodation. We have the right to refuse to hand over any property to any person deemed unsuitable to take charge for any reason we deem necessary. The site has quiet time from 10pm in the evening. You (the lead booking contact) are responsible for the behaviour of all members of your party. Please show consideration to other guests, our staff and our neighbours. Noisy or disruptive behaviour, wilful damage to the location or accommodation, or other behaviour considered by our staff to be inappropriate may result in us asking you or a member of your party to leave the location immediately. We reserve the right to evict loud or offensive persons or pets. No refunds will be made in this case. Drugs We have a zero-tolerance approach to drugs. We reserve the right to evict persons if there is any suspicion of drug possession or taking. We will report any such incident to the police. Damage to Property Your property will be inspected after departure. You are responsible for the actual costs of any breakage or damage found in the accommodation along with any additional costs that may result. The following charges apply to you; the lead booker, as the cost to replace the following items if missing, damaged, or destroyed by you or a member or pet of your party. This is not an exhaustive list and we reserve the right to charge a reasonable amount for the repair or replacement of any other item or property not listed below. Hot Tub Insulated Cover – £450, Hot Tub Cover Lifter – £200, Hot Tub Steps - £100, Skimmer Net – £15, Quack Duck – £5 Smart TV – £300, TV Remote – £10, TV Bracket – £158, 3-Compartment bin – £40, Bathroom bin – £10, Chair / Stool – £30 , Garden Chairs – £30, Garden Table – £30, Fan – £65, Hair Dryer – £34, Fire Extinguisher – £45, Crockery/Mugs – £10, Cooking Utensils – £5-£40, Cutlery – £3-£13, Glassware – £3 The Scottish Fine Soap Company Toiletries – £15, Face Cloth – £5, Hand Towel – £20, Bath Mat – £20, Bath Sheet – £30, Bath Robe – £40, Pillowcase – £5, Bed Sheet – £30, Duvet Cover – £30, Duvet – £37, Mattress Protector – £17, Mattress Comforter – £74, Mattress – £379, Decorative Pillow – £30, Heated Mirror – £449, Heated Towel Rail – £449, Toilet Seat – £116, Other decorative items – ad hoc, Other misc. items – ad hoc. Any property left in an unacceptably dirty, untidy, or damaged condition may also incur additional charges, without limitation, which will be made to the lead booker to cover costs of any cleaning, deodorising, and any loss of future rental revenue, which may occur as a result of any unduly odours left within a property. Energy Use You agree to reasonable water, energy and fuel use (such as electricity and hot tub fuels). Any use of water, energy or fuel that is deemed unreasonable by The Mar Huts may be liable for extra charge. Lost Property The Mar Huts will not be held responsible for any items left behind or lost property. We would remind guests to please check you have taken all of your belongings with you before departure. You are responsible for your personal possessions on-site or in your cabin. The Mar Huts is not responsible for any loss, theft or damage to guests’ possessions. Smoking & Naked Flames Smoking is strictly prohibited in all properties. Removal of smoke odours in buildings is extremely difficult and we reserve the right to evict any guest who we suspect is smoking in any of our properties. Charges will be made to the guest to cover costs of any cleaning, deodorising, and any loss of future rental revenue, which may occur as a result of smoking within a property. We reserve the right to make charges, without limitation, against debit/credit cards or to invoice for damages. Due to fire risk, no naked flames are permitted inside the huts , including smoking, candles, incense sticks, and any other naked flame. Vehicles We have sufficient communal parking for one vehicle per hut at the public carpark at Buchanan Memorial Hall. Please do not park on the grass, paviours or pathways, or in such a way that you are obstructing any other vehicles. Additional vehicles please use an appropriate parking space on the public road. You must comply with the site speed limit of 5mph. Do not drive obstruct in any way the emergency access road. The Mar Huts does not accept any responsibility for damage or theft to any vehicle. All responsibility for vehicles lies with the owner. Personal Property The Mar Huts does not accept any responsibility for damage or theft to any personal property. All responsibility for personal property lies with the owner. Single Night Breaks We do not offer single-night breaks as standard. We can, however, where availability permits as a result of two bookings singling out a date in between, offer the occasional single nights. These are subject to availability, and can be viewed on each cabin’s booking calendar. Please email bookings@themarhuts.co.uk to enquire. Hot Tubs All of our huts have elelctric hot tubs. You must not, under any circumstances, use the hot tub before reading all provided safety signage and guidance. Hot Tubs must not be used by any person under 5 years old. There are burn, scald, drown, slip and smoke inhalation risks in and around the hot tub. All children and pets must be supervised in and around the hot tub at all times. You must follow the safety guidance on safe and responsible hot hub use, that we provide to you. We cannot accept liability for any injury or death caused by the misuse or neglectful use of the wood-fired hot tubs, or any use that is not in line with the provided wood-fired hot tubs safety guidance. On each departure all hot tubs are drained, cleaned and water replenished prior to each arrival. We will endeavour to have your tub ready by 3pm on the day of arrival, your hot tub may not be ready for use until later on in the evening of arrival. Any damage to hot tubs caused by misuse will be charged for, without limitation. We reserve the right to make charges against credit cards or to invoice for damages. Liability The Mar Huts shall not be responsible for any loss or damage which you may suffer arising out of events beyond its control or the control of its suppliers (including, without limitation, fire, failure of electrical, gas, or other power supplies, strikes, industrial action, terrorist activity, technical problems with transport, and bad weather), nor for any curtailment, cancellation or change to any accommodation, activity or itinerary or any other consequences which arise as a result of such events. The Mar Huts is insured by iprism Private Clients, covered for Property, Public Liability, Employers’ Liability, and more. For the avoidance of doubt, nothing in these terms and conditions shall operate to attempt to exclude or limit The Mar Huts ’ liability for the death or personal injury of any person caused by the negligence of the accommodation provider or its employees, servants or agents or to attempt to exclude or limit the Company’s liability in any manner which would be unlawful. Weather At times we will experience adverse weather conditions. We aim to keep our driveway and main entrance clear but at times of heavy snowfall direct to-the-door access to all our accommodation properties may not be possible. We cannot be held responsible or liable for travel disruptions resulting in non-arrival because of bad weather. In this instance, our cancelation terms apply. The Site The Mar huts site is situated in a rural location so there are areas of uneven ground, natural hazards, unmade paths, unlocked manhole covers, an underground water tank and limited lighting. Please, therefore, take special care to avoid accidents. It is strongly recommended that guests bring a torch to enhance movement around the site during hours of darkness. Please ensure you are aware of the landscape of the site and surroundings, and supervise children and pets accordingly, at all times. Additional Towels You are provided with adequate towels for the number of guests as standard. Any additional towels can be hired for £5 each, per stay. Please request additional towels at the time of booking at bookings@themarhuts.co.uk Any requests after this time cannot be guaranteed. Dogs & Pets Unfortunately, we do not accept any animals other than dogs. Further, we do not accept any dog, regardless of breed, that has a history of, or that may pose a risk of aggression towards, or attack on a person or animal. An additional fee of £20 per stay is applicable for one to two dogs. Service animals are free of charge. A maximum of two dogs are permitted. It is a condition of your booking contract with us that you must have pet insurance. When booking a dog-friendly property, you must include the £20 dog(s) holiday extra on the booking. Failure to do so may result in no suitable accommodation being available for your stay. In this instance, we will not be able to amend or refund your booking. The lead guest is responsible for the behaviour of your party’s dog. If you are bringing a dog with special requirements, you must contact us at bookings@themarhuts.co.uk at the time of booking. Please ensure that dogs are provided with their own bed. Dogs are not permitted on furniture or beds. Guests will be liable for any damage caused by their dog, or extra cleaning that may be required and you will be charged for this accordingly, and without limitation. We reserve the right to make charges against credit cards or to invoice for damages. Dogs must be kept on a lead at all times while on-site. If you have a dog that’s behaving badly or affecting the comfort of other guests, we will ask you to resolve this and/or take them away. Should we have concerns about the safety of others, or that your dog may not be under control, we will ask you and your party to leave the the site (without refund). All dog waste must be collected and disposed of. Dogs must never be left unattended in the hut or on-site. The Mar Huts do not take any responsibility for the safety and welfare of pets. Please make an extra effort before leaving the lodge to brush up all pet hairs. Lost Property In the event personal items are left in a huts, we’ll do our best to let you know, but due to the way housekeeping works, we’re sometimes unable to attribute lost property items to particular guests. Due to limited storage space, we’ll hold any lost property for 14 days. If it isn’t claimed in this period, we need to dispose of it. Complaints It is important to us that you enjoy your holiday, and every effort has been made to ensure this. However, in the event of any concerns with your property, we will want to take action as soon as possible. It is essential that you contact us immediately (verbally if we are present, via bookings@themarhuts.co.uk if any problem arises so that it can be resolved as soon as possible. It is extremely difficult (and sometimes impossible) to sort out difficulties unless we are told promptly. If you report any issues to us during your stay they can usually be resolved quickly. Under no circumstances will any refund be considered if we have not been given the opportunity to rectify any problems during the Hirer’s stay. Regrettably, we are unable to accept any complaints that are raised after departure. If we help to sort out a complaint, we are doing so as a gesture of goodwill and will have no legal responsibility to you for any refund or compensation. Departure and Cleaning of Property On Departure, you agree to leave your accommodation reasonably clean, tidy, and undamaged. The following basic level of cleanliness is required on departure. – Cookers, airfryers and pans are clean and fat–free. – Crockery, cutlery, pans, and glasses are washed and dried. – Obvious spills and stains are removed. – Any equipment or furniture moved during the stay is restored to its original position. Failure to meet this standard or any property left in unacceptably dirty or untidy condition will result in an additional cleaning charge of, but not limited to, £50. Departure Checks – Please switch off all heaters in the property and close all windows. – Please leave the property clean and tidy. – Please return your key to the lockbox. – Please report any damage or breakages before you leave. Changes of Advertised Services or Facilities The Mar Huts reserve the right to vary or withdraw any on-site services or facilities as advertised without prior notice. Websites and Advertisements The Mar Huts aims to ensure that the information, descriptions, and imagery provided are accurately conveyed on the official website (www.themarhuts.co.uk) and any authorised third-party websites or advertisements. There may be small differences between the actual accommodation and its description as we are always seeking to improve services and facilities. There are many unauthorised websites listing holiday accommodation and we cannot accept responsibility for the descriptions on these sites if they are inaccurate. Please note that all concept imagery of the cabins is for illustrative purposes only and the actual cabins may vary from this. Although every effort has been made to ensure the accuracy of the information, descriptions, and imagery contained online, we cannot accept responsibility for any errors or omissions, and reserve the right to vary, amend, supplement or cancel any of the information or offers featured online at any time. Travel Information The Foreign and Commonwealth Travel Advice Unit may have issued health and/or safety information about your holiday destination. You are advised to check this information by visiting the FCO website directly: www.fco.gov.uk or travelaware.campaign.gov.uk. The advice on the FCO website can change so check regularly for updates about your specific holiday destination. Events Outwith Our Control We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by any act or event beyond our reasonable control (Force Majeure Event).
The Mar Huts offers a fantastic base to explore everything in the Loch Lomond & Trossachs National Park.